| Dilemma |
The Solution |
Benefits |
| Our business is not a computer business. We need our server and computers up and running all the time. We do not have the internal resources for this and do not want to hire an internal IT department. |
We provide a full team of specialists who guarantee maximum uptime. |
1. A first rate team of trained engineers.
2. Continual preventative maintenance
3. Help desk staff to immediately deal with difficulties both by phone or on line |
| The current maintenance service we have just takes too long! |
We will respond to your call within a maximum of four hours and will work continuously until the problem is solved. |
1. Maximum uptime enabled
2. Free loaner should equipment be un-coverable within contracted time
3. We provide 24/7/365 services to mission-critical equipment such as servers
4. We stock all parts needed for replaceme n t |
| We need help managing warranty activities |
We will deal with all warranty issues. We will care for all of your equipment, be it within or beyond your warranty periods. Most parts replacement costs are your contract. |
1. No longer a need to be concerned with warranty allowances, as We provide a warranty on all contracted equipment. |
| I cannot believe how expensive it is to use the manufacturer to maintain our system. |
1. We will assess your system and provide you within a proposal which will clearly outline savings over manufactures maintenance packages and the competition |
1. Significant cost savings |
| We no longer want to have to call several service providers whenever there is a system problem. |
We will act as your single point of contact for all of your maintenance and support needs, be they hardware or software related. |
When IT issues arise, you only have to make one telephone call. |
| Our IT system is becoming increasingly complex. System upgrades are in the works. We do not have the time or in-house expertise to efficiently manage our system. |
We have on staff a full range of IT professionals to meet your diverse needs. Monthly reports of your network operations will be made available. Our team can provide you with a wide variety of choices to meet all of your procurement needs on budget. |
A significant savings of time and money. There is no need for your company to employ on IT department, as all of your need will be met by We first-rate team of technology professionals. |
